Recently, transportation and logistics giant Federal Express Corp announced a rate increase that will take effect in January, 2020. FedEx is actually employing a very sound strategy here that most small businesses can emulate. Can you see it? If you…
For the last few years, Salesforce has promoted using the combination of Process Builder and Flow to solve business problems using “clicks, not code.” Taking this advice to heart, I have created dozens of Processes and nearly a hundred Flows…
Heard the exchange below on Phillies radio tonight. I believe the broadcasters were Scott Franzke (SF) and Larry Andersen (LA). Cardinals lead the Phillies 5-4 in the bottom of the 10th inning when Cardinals pitching Coach Mike Maddux visits the…
Here are quick tips for two things I did not know before I discovered them today… Page layouts can cause Process errors If you have a Process (built using Process Builder) that updates a field on an object, that field must appear…
This week’s Salesforce post starts out with a pet peeve. When creating custom fields in your Salesforce org, PLEASE PLEASE fill out the Help Text and Description. I work with a very mature org — a customer for more than…
One of my mentors suggested that I create a series of blog posts about how I do my job. So here goes.. I am often refer to my self as the “CEO of Salesforce” for my company. We have 330+…
An open letter to University of Arkansas interim Athletic Director Julie Cromer Peoples, on the hiring of a new Head Football Coach at the University of Arkansas: Ms. Cromer Peoples, If the goal for the Razorback football program is…
I was nine years old when Star Wars came out — the movie we now refer to as Episode IV in the series: A New Hope. At 9, living in Pueblo, Colo., I was smack-dab in the middle of the…
Great moments in sports broadcasting are set up by great games and great finishes. The climax of Sunday’s North Carolina-Kentucky game provided Westwood One’s Gary Cohen with a glorious chance, and Cohen cashed in, delivering one of the most spot-on…
As a result of a post I made in the Salesforce Success Community way back in 2012, I often am contacted by job seekers who are looking to gain experience on the Salesforce platform by volunteering to administer Salesforce for…
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